Manufactured Home Retailer FAQ

Regardless of the home’s age, you must refer every matter to the manufacturer where the retailer believes or knows that the complaint or other information that indicates the possible existence of a failure.

Yes, as long as the home is not altered in such a way as to create an imminent safety hazard or take it out of conformance. To avoid taking the home out of conformance, you must receive manufacturer authorization, obtain applicable instructions, and maintain records of the work. The manufacturer is responsible for correcting all nonconformances and imminent safety hazards on homes not yet sold.

You must contact the manufacturer, provide full information concerning the problem, and request appropriate action. This action may include manufacturer repair or authorization for you to repair on a reimbursable basis. You may not offer to either sell or lease the home until it meets the Standards.

You may contact the Pennsylvania State Administrative Agency (PA SAA) which is the Housing Standards Division at PA DCED: Michael Moglia, 717.720.7416 or email at mmoglia@pa.gov.

Maintain records of all information forwarded to the manufacturer including authorized repairs made by the retailer. Failure to do so places liability on the retailer.